Productivity Surges in Service Sectors, but Warehousing and Couriers Lag

A worker paints with precision, reflecting the steady productivity gains in service industries, contrasted by sharp declines in logistics sectors from 2019 to 2024.
A worker paints with precision, reflecting the steady productivity gains in service industries, contrasted by sharp declines in logistics sectors from 2019 to 2024.

Cable TV and travel services lead gains, while warehousing and delivery face steep declines, raising concerns about labor efficiency in key industries.

Labor productivity in U.S. service-providing industries showed stark contrasts from 2019 to 2024, with cable and subscription programming soaring at 8.8% annual growth and travel services at 7.5%, according to a July 25, 2025, report.

Yet, warehousing and storage plummeted by 7.4% annually, and couriers and messengers fell 5.8%, signaling inefficiencies in logistics amid rising e-commerce demands.

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From 1987 to 2024, 26 of 31 industries saw long-term gains, with a median growth of 1.7% per year. Wireless telecommunications led at 10.8%, while couriers lagged with a 2.6% annual decline.

These trends, mirroring 2007-2019 patterns where 23 industries grew, highlight resilience in tech-driven sectors but expose vulnerabilities in logistics.

Economists warn that persistent declines could inflate costs and disrupt supply chains, impacting consumers and businesses nationwide.

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